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Another 6605 bug

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Another 6605 bug

Postby tazdevl on Tue Jan 11, 2005 3:05 pm

also happened in 6603, but not in 6601.

1) Finish burning compilation, click done, take disc and close tray
2) Close Nero by clicking in the top right of the window
3) Save dialog box appears
4) Click No
5) Following error shows up

nero.exe - Application error
The industruction at "0x7c910466" referenced memory at "0x05210586". The memory could not be "read". Click OK to terminate the program.

XP SP2, ZoneAlarm Pro 5.5, NOD32 2.12.3, SpySweeper 3.5.
RIG:
P4 2.6C, Thermalright SP94/Panaflo 92MM M1A, IC7 Max3, Swifty MCX159, 1GB Geil PC4000 Ultra Plat, Radeon 8500, Audigy 2, 2X WD Raptor RAID 0, WD 250GB SE, Plex 708A, 166SDVD, LianLi PC75, XP Pro.
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Postby skypx on Tue Jan 11, 2005 3:40 pm

I've had it with nero. I just bought easy media creator 7, hopefully it will fulfill my needs.
Gigabyte GA-X38T-DQ6|Intel QX9650|Corsair TWIN3X4096-1600C7DHX|EVGA 8800GTX|Plextor PX-760SA|Samsung 244T
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Re: Another 6605 bug

Postby CCampbell on Wed Jan 12, 2005 5:43 pm

tazdevl wrote:also happened in 6603, but not in 6601.

1) Finish burning compilation, click done, take disc and close tray
2) Close Nero by clicking in the top right of the window
3) Save dialog box appears
4) Click No
5) Following error shows up

nero.exe - Application error
The industruction at "0x7c910466" referenced memory at "0x05210586". The memory could not be "read". Click OK to terminate the program.

XP SP2, ZoneAlarm Pro 5.5, NOD32 2.12.3, SpySweeper 3.5.


Hi Tazdevl,

Was this a normal Data CD or Audio CD Creation that this occured on?

I tried to duplicate the problem you are reporting by following the steps you have layed out, but I do not get any error messages.

Regards,

Craig
Best Regards,


Craig
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Posts: 966
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Location: Glendale, CA

Re: Another 6605 bug

Postby tazdevl on Wed Jan 12, 2005 10:46 pm

CCampbell wrote:
tazdevl wrote:also happened in 6603, but not in 6601.

1) Finish burning compilation, click done, take disc and close tray
2) Close Nero by clicking in the top right of the window
3) Save dialog box appears
4) Click No
5) Following error shows up

nero.exe - Application error
The industruction at "0x7c910466" referenced memory at "0x05210586". The memory could not be "read". Click OK to terminate the program.

XP SP2, ZoneAlarm Pro 5.5, NOD32 2.12.3, SpySweeper 3.5.


Hi Tazdevl,

Was this a normal Data CD or Audio CD Creation that this occured on?

I tried to duplicate the problem you are reporting by following the steps you have layed out, but I do not get any error messages.

Regards,

Craig

Craig,

Tried uninstalling and installing Nero, including cleaning out the registry.

Should have been more specific. Noticed it on Audio CDs, DAO with CD Text, Data CDs as well.

As mentioned, didn't occur in 6601, but started in 6603 and carried through to 6605.
RIG:
P4 2.6C, Thermalright SP94/Panaflo 92MM M1A, IC7 Max3, Swifty MCX159, 1GB Geil PC4000 Ultra Plat, Radeon 8500, Audigy 2, 2X WD Raptor RAID 0, WD 250GB SE, Plex 708A, 166SDVD, LianLi PC75, XP Pro.
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tazdevl
CD-RW Player
 
Posts: 979
Joined: Tue May 14, 2002 11:03 pm

Postby CCampbell on Mon Jan 17, 2005 2:36 pm

Hi Tazdevl,

If you can spare the time, can you send me an Email at techsupport4@nero.com and include a screenshot of the error message you are getting, the steps used to create the error message, and a file generated by our Nero InfoTool?

With this, I can create a Bug report on this issue so that maybe our Engineers will have a better chance of duplicating this issue so that it can then be resolved.

I have XP SP2 and ZoneAlarm on my systems, but not SpySweeper, but I can not duplicate this on three different systems I've tested this on. :-?

Thanks for any assistance you can provide to help us resolve this!

Best Regards

Craig
CCampbell
CD-RW Player
 
Posts: 966
Joined: Tue Jan 29, 2002 9:27 pm
Location: Glendale, CA


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