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Any Suggestions? - NERO burning problems (Arrggh!)

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Any Suggestions? - NERO burning problems (Arrggh!)

Postby hoiwei on Wed Apr 06, 2005 8:51 pm

Hi,

I'm sure this is a common problem with Nero 6 but I'm a relatively new user of Nero 6.

Recently I upgraded my CDRW to a LG GSA 4163 DVD-RAM (Firmware A102)

The rest of my specs are as follows:

Athlon 700mhz
640Mb RAM (CAS 2)
Pioneer DVD 115F (as slave on the same IDE as the LG)
Samsung SP0802N HDD

Windows 98 SE
Nero Suite 3 Patched to latest version 6.6.0.8

Right there has been several problem which has driven me insane. I had Nero 5 on the Teac CDRW and it was relatively troublefree.

Firstly, I haven't been able to record any audio CDs (only once out of 50 odd times with Nero 6) I've been using a CD-RW disk to test my burns and it always seems to burn successfully EXCEPT that when I check it the CD is blank (i.e. no files appear) HOWEVER, if I check the amount of space left on the CD it shows the CD has some files using some space. I thought it was the DVD writer but having used Cyberlink Power2Go 2 Audio CDs have been burning perfectly all the time. I have tried numerous disks such as TDK & Memorex.


Secondly, I have not been able to us the 'copy' feature as everytime I do a 'Command Sequence Error' occurs. This error seems to always appear when copying anything Disc-At-Once (DAO). Again using Power2Go there are no problems.

Thirdly, I've been trying to copy a Video CD file (DAT file) to try and burn a VCD but again nothing appears on disk after burn but something has taken up disk space.

I have changed the IDE cable as the one I had was an older 40 pin. No difference here.

DMA has been enabled on all devices connected to IDE (Hard disk and Optical Drives)

I have reinstalled Nero 6 about 5 times now, every time using the clean utilities. (As I had Nero 5 previously) I really don't want to reinstall Windows as you know it's a real pan!)

I would be really grateful if anyone has suggestions.
And before anyone mentions upgrading my PC, my specs are more than capable!! :D I'm not burning DVDs (Yet!) but will eventually transfer DV clips.

I'm thinking maybe Nero 6 is not Win 98 compatible? Although backing up Data files and MP3 file, etc is not problems on CD and DVDs and DVD-RAM.
](*,)

Many thanks!
hoiwei
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Postby burninfool on Wed Apr 06, 2005 9:14 pm

Have you tried the original version of Nero on the CD?
If so you might try installing the latest NeroASPI:

www.nero.com/en/NEASPIEN.EXE.html
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Postby hoiwei on Wed Apr 06, 2005 9:31 pm

Thanks, I did try my Nero 5 but does not have DVD burning options and cannot detect the LG writer.

Also I forgot to mention I have updated both system ASPI (from Adaptec) Ver 4.71 and also NERO ASPI (tried both sets) but sticking with the recommeneded Win 98 version Ver 2.0.0.11 as the other set are for Win XP

Cheers
Hoi
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Postby dodecahedron on Thu Apr 07, 2005 1:01 am

do you have InCD installed as well?
if you're not using it, while don't you uninstall it and see how Nero works.
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
M.C. Escher - Reptilien
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Postby hoiwei on Thu Apr 07, 2005 10:28 am

thanks dodecahedron

Just tried it but same problem arises. Thanks anyway for the suggestion.

Hoi
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Postby CCampbell on Thu Apr 07, 2005 2:50 pm

Please post a copy of your Nero log file from a failed write attempt. Be sure to edit out your serial key first.

This way we can properly assist you without needing to 'guess' at the possible problem. :)

Regards,

Craig
Best Regards,


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Postby hoiwei on Fri Apr 08, 2005 5:28 pm

As mentioned in my OP, the CD burns 'successfully'. It just doesn't show any contents when you view what's on the disk. I have attached a log for a data verification error.

Many thanks
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Postby hoiwei on Fri Apr 08, 2005 5:56 pm

oops! Sorry forgot to attach the file.
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Postby hoiwei on Fri Apr 08, 2005 5:57 pm

Windows 98 4.10
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/02 16:03:58
ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll': Ver=2, 0, 0, 11, size=143427 bytes, created 05/04/00 17:09:38
Nero Version: 6.6.0.8 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4163B>Version: A102 - HA 0 TA 0 - 6.6.0.8
Adapter driver: <amdeide> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> SCSI, detected: ?
CD-ROM: <HL-DT-ST DVDRAM GSA-4163B>Version: A102 - HA 0 TA 0 - 6.6.0.8
Adapter driver: <amdeide> HA 0
HL-DT-ST DVDRAM GSA-4163B (Target 0, K:): Autoinsert On, DMA ?, Disconnect On, SyncDataXfer Off
PIONEER DVD-ROM DVD-115F (Target 1, L:): Autoinsert On, DMA ?, Disconnect ?, SyncDataXfer ?
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 639MB (654788kB)
Free physical memory: 0MB (32kB)
Memory in use : 62 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.4.2005
Video CD
22:41:46 #1 Text 0 File VCDDoc.cpp, Line 1371
VideoCD document burn settings
------------------------------------------
Compilation type : VCD
Menu : Enable
Picture in separate folder : TRUE
Folder name :PICTURES
Use CD-I : TRUE
CD-I configuration : CONTROLS=ALL

CURCOL=YELLOW

PSDCURCOL=RED

PSDCURSHAPE=ARROW

CENTRTRACK=2

AUTOPLAY=AUTO_ON

DUALCHAN=DUAL_ON

TIMECODE_X=64

TIMECODE_Y=100

LOTID_X=64

LOTID_Y=64

ALBUM=STANDARD
Encoding bitrate mode : User defined (kb/s)

22:41:46 #2 Text 0 File Isodoc.cpp, Line 6172
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 2 / XA
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

22:41:46 #3 Text 0 File VCDDoc.cpp, Line 2846
VCD options:
-----------------------------------------------------
Create standard compliant CD: YES
Encoding resolution: PAL
-----------------------------------------------------

22:41:46 #4 Text 0 File Burncd.cpp, Line 2868
HL-DT-ST DVDRAM GSA-4163B
Buffer underrun protection activated

22:41:47 #5 Text 0 File Reader.cpp, Line 127
Reader running

22:41:47 #6 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GSA-4163B running

22:41:47 #7 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

22:41:47 #8 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

22:41:47 #9 Text 0 File Burncd.cpp, Line 3153
Turn on Track-At-Once, using CD-R/RW media

22:41:47 #10 Text 0 File DlgWaitCD.cpp, Line 259
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 260364 ( 57:53.39)

22:41:47 #11 Text 0 File DlgWaitCD.cpp, Line 271
Write in overburning mode: NO

22:41:47 #12 Text 0 File DlgWaitCD.cpp, Line 2316
Recorder: HL-DT-ST DVDRAM GSA-4163B;
CDRW code: 00 97 26 65; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D1 00 C6, 2: 61 1A 41 (LI 97:26.65), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 02 4C B0, 2: 4A C8 36, 3: 00 00 00 (invalid)

22:41:47 #13 Text 0 File DlgWaitCD.cpp, Line 433
>>> Protocol of DlgWaitCD activities: <<<
=========================================

22:41:47 #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE2_2336 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1300 (1300) = #1300/0:17.25
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE2_2332, 2332, config 0, wanted index0 0 blocks, length 1298 blocks [HL-DT-ST DVDRAM GSA-4163B]
1: TRM_DATA_MODE2_2336 (AVSEQ01)
2 indices, index0 (150) not provided
original disc pos #0 + 258915 (258915) = #258915/57:32.15
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE2_2332, 2332, config 0, wanted index0 0 blocks, length 258913 blocks [HL-DT-ST DVDRAM GSA-4163B]
--------------------------------------------------------------

22:41:47 #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVDRAM GSA-4163B] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x20; Session Closed, disc fixated
Tracks 1 to 2:
1: TRM_DATA_MODE2_2332, 2332/0x00, FilePos 0 349800 3381400, ISRC ""
2: TRM_DATA_MODE2_2332, 2332/0x00, FilePos 3381400 3731200 607520980, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1300 | 2 | 0 | 0x41 | 0x00
1450 | 2 | 1 | 0x41 | 0x00
260365 | lead-out | 1 | 0x41 | 0x00

22:41:47 #16 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 2 run-out blocks from end of track 1. Length: 1300 -> 1298.

22:41:47 #17 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 2 run-out blocks from end of track 2. Length: 258915 -> 258913.

22:41:47 #18 Phase 73 File dlgbrnst.cpp, Line 1832
Preparing items

22:41:48 #19 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

22:41:48 #20 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.

22:41:48 #21 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

22:41:48 #22 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (600 KB/s)

22:41:48 #23 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

22:41:48 #24 Text 0 File Mmc.cpp, Line 21235
Set BUFE: Buffer underrun protection -> ON

22:41:58 #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

22:42:01 #26 Text 0 File Mmc.cpp, Line 15746
<HL-DT-STDVDRAM GSA-4163B> start Close Track #1

22:42:02 #27 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #1450

22:42:02 #28 Text 0 File Mmc.cpp, Line 21235
Set BUFE: Buffer underrun protection -> ON

22:56:36 #29 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

22:56:39 #30 Text 0 File Mmc.cpp, Line 15746
<HL-DT-STDVDRAM GSA-4163B> start Close Track #2

22:56:40 #31 Text 0 File Mmc.cpp, Line 15908
<HL-DT-STDVDRAM GSA-4163B> start Close Session

22:57:45 #32 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 4x (600 KB/s)

22:57:45 #33 Phase 78 File dlgbrnst.cpp, Line 1832
Data verification started

22:57:48 #34 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 2 run-out blocks from end of track 1. Length: 1300 -> 1298.

22:57:48 #35 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 2 run-out blocks from end of track 2. Length: 258915 -> 258913.

22:57:53 #36 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

22:57:53 #37 SectorVerify 10 File Cdrdrv.cpp, Line 9415
Sectors from 0 to 1297 on disc are different to source

23:00:05 #38 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

23:00:05 #39 SectorVerify 10 File Cdrdrv.cpp, Line 9415
Sectors from 1450 to 260362 on disc are different to source

23:00:05 #40 Phase 81 File dlgbrnst.cpp, Line 1832
Data verification failed


Existing drivers:
File 'IoSubSys\SCSI1HLP.VXD': Ver=4.10.1998, size=19270 bytes, created 23/04/99 22:22:00
File 'IoSubsys\NEROCD95.VXD': Ver=4.5.0.14, size=39882 bytes, created 11/03/02 11:55:38
File 'IoSubsys\NeroApix.vxd': Ver=1.0.0, size=14495 bytes, created 30/03/00 14:22:44
File 'IoSubsys\CDFS.VXD': Ver=4.10.1998, size=59133 bytes, created 23/04/99 22:22:00
File 'IoSubsys\ESDI_506.PDR': Ver=4.10.2222, size=24406 bytes, created 23/04/99 22:22:00
File '..\System32\Drivers\1394bus.sys': Ver=4.10.2224, size=38016 bytes, created 11/10/99 16:57:18
File '..\System32\Drivers\Ohci1394.sys': Ver=4.10.2224, size=36256 bytes, created 05/11/99 17:37:56
File '..\System32\Drivers\Ntmap.sys': Ver=4.10.2226, size=8704 bytes, created 27/03/00 13:40:58
File 'IoSubsys\Ntmaphlp.pdr': Ver=4.10.2223, size=9849 bytes, created 12/10/99 14:56:42
File '..\System32\Drivers\Sbp2port.sys': Ver=4.10.2225, size=35696 bytes, created 27/03/00 13:57:12
File '..\System\Vmm32\Ios.vxd': Ver=4.10.2223, size=69594 bytes, created 12/10/99 15:02:40
File 'IoSubsys\Disktsd.vxd': Ver=4.10.2223, size=18889 bytes, created 17/11/99 17:36:48
File 'IoSubsys\CDRBSVSD.VXD': Ver=7.0.0.1, size=17156 bytes, created 14/01/04 18:45:36
File 'IoSubsys\amdeide.mpd': Ver=1.36, size=32768 bytes, created 12/03/01 19:21:42 (Adapter driver for rec)

Registry Keys:
hoiwei
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Postby CCampbell on Fri Apr 08, 2005 8:19 pm

I have to admit, I was suspecting that you were writing to the Image Recorder and not the actual recorder, but the log file definately indicates you are writing to the recorder. :oops:

But I did notice that DMA is not enabled for your recorder that is connected to your AMDIDE controller, and this is more than likely the cause of your problems. Data could be getting scrambled.

I would recommend resolveing that and see if that resolves your issue of creating unreadable disc.

I would be interested to know what Nero's 'Disc Info' reports about the disc's you've created. If it reports as blank, or as a session on the disc.

Regards,

Craig
Best Regards,


Craig
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Postby hoiwei on Sat Apr 09, 2005 4:25 am

Thanks for the analysis CCampbell.

Yes the DMA doesn't seem to be enabled in Nero, but for the AMD IDE drivers it automatically enables DMA on connected devices. Another test shows it as DMA enabled (from the Cyberlink diagnostic test for Power2Go)

The settings are not available directly under the devices in properties - which led me to read up about why it doesn't show and have found out that the AMD IDE drivers I'm using (latest ones) automatically enables DMA.

I will run a Nero Disk Info report later and will let you know the outcome.

Many thanks
Hoi
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Postby hoiwei on Sun Apr 10, 2005 12:26 pm

sorry for the late posting of the nero disk info for a VCD session I done.

Regards
Hoi

PS the media is TDK CD-RW700
Attachments
nero disk info.jpg
VCD session
nero disk info.jpg (31.98 KiB) Viewed 2825 times
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Postby CCampbell on Wed Apr 13, 2005 12:50 pm

Hi Hoiwei,

Could you launch Nero Express and go to More->Disc Info and see if it reports the session, and see if in the bottom left of the window you get to buttons that say 'Close Session' and 'Close Disc'?

If you do, choose the 'Close Disc' option and see if you are then able to read and/or play the disc.

You should not get these options as your log file shows a succesful closure of the disc, but I wish to make sure.

Regards,

Craig
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Postby hoiwei on Wed Apr 13, 2005 7:10 pm

Hi CCampbell

I have tried recording a wave file onto a CR-RW. It says it was successful and completed as usual. I done as you instructed and I have attached what came up.

It stills shows up as a blank disk although 34mb has been used. The disk has been labeled as 'Cd' even though I have left it blank.

Many thanks
Attachments
disc info.jpg
screen grab of session
disc info.jpg (25.12 KiB) Viewed 2713 times
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Postby hoiwei on Wed Apr 20, 2005 12:41 pm

Seems I've reached a dead end on this one.. Anyone else knows of a similar situation?

Regards
hoiwei
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Postby CCampbell on Wed Apr 20, 2005 7:45 pm

Hi Hoiwei,

Sorry for the lack of response on my end. Its been very busy getting ready for the NAB show, and I'm still in Vegas at our booth so I can not do any real tests.

But before I left, I did manage to obtain your same model Recorder and could not duplicate the issue. I don't suppose you have another recorder, or another system you can test on?

I wish I could provide something more constructive, but I'm running out of possible causes or solutions
:(

REgards

Craig
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