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Have any of you ever purchased from tigerdirect.com?

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Have any of you ever purchased from tigerdirect.com?

Postby Wedge Maniac on Thu Jun 12, 2003 11:40 am

Just wondering what the shipping policy is, and also if you were pleased with the package you recieved. I'm thinking of ordering a case from them.
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Postby Ian on Thu Jun 12, 2003 12:56 pm

I got an aluminum Chieftec Matrix case from the a week or two ago. It shipped UPS ground and showed up in 2 days. The case was packaged well. No complaints.

The case also came with a free 400w crapola power supply. THis wasn't packaged very well. Essentially they tossed it in a box with one of those air bags. It works ok though.
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Postby tazdevl on Thu Jun 12, 2003 1:29 pm

www.resellerratings.com

Check out the comments and their rating.
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Postby TheWizard on Fri Jun 13, 2003 1:15 am

I ordered from them before, and everything went smoothly. One warning: they will send you catalogs in the mail after you buy from them. So, be prepared for junk mail...unless you like catalogs.

You can also check their rating at http://www.bizrate.com. Their BizRate ranking is better than their ResellerRatings ranking.
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Postby Wedge Maniac on Sun Jun 15, 2003 2:50 pm

Ian wrote:I got an aluminum Chieftec Matrix case from the a week or two ago.


Ian, do you mind my asking what your charge for shipping was? I'm thinking of getting a Chieftec Dragon.
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Re: Have any of you ever purchased from tigerdirect.com?

Postby dbeko on Fri Jun 27, 2003 12:53 pm

Wedge Maniac wrote:Just wondering what the shipping policy is, and also if you were pleased with the package you recieved. I'm thinking of ordering a case from them.


Over the years, I've purchased quite a few times from TigerDirect and haven't had one complaint about any of the orders.
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Had to call to issue a credit

Postby maxus on Fri Jun 27, 2003 11:11 pm

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I purchsed from them (Oct 31, 2002) with the PayPal function. Immediately after the payment was made, the item bacame backordered. Finally I called to cancel the order after waiting for about a month. The rep said they'd either issue a credit back to PayPal or send a check. None happened for about another month and a half.

I e-mailed them with the request to speed up the credit and called the same day to get a reassurance from another rep. Sure enough, in a few days (Jan 15, 2003) my PayPal was credited in full.

In this particular instance, the total turnaround took 2.5 months, of which 1.5 months were the refund procedure. I have ordered from TigerDirect.com before with no problem, but after this instance I will think twice.

I hope this story will help.

- Max
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Postby dhc014 on Fri Jun 27, 2003 11:13 pm

My dad's company uses Tigerdirect often. Supposedly they get good deals on printers... He always recommends them to me... I find that their prices are not usually the cheapest so I usually go with newegg.
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