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InCD issue for CCampbell

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InCD issue for CCampbell

Postby compman on Sun Nov 16, 2003 2:25 am

Every time I enable a virtual drive with Imagedrive, I get a fatal error and InCD shuts down or I get a BSOD. Has Ahead received any more reports of this bug and if so, when will it be fixed?
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Postby compman on Sun Nov 16, 2003 6:03 pm

I forgot to include specs. I'm running WinXP Pro SP1 with all updates. My Nero software is version 6...all of the latest releases.

Buffer Underrun
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Postby CCampbell on Mon Nov 17, 2003 12:44 pm

I personally have not seen this, or have any customers report it yet. And a quick look through our Bug Tracking system does not bring up any bug reports on this issue.

But the real person to ask this question of is David Burg, as he will know for sure if there are any issues reported on this, and if it's being looked into already.

He is our InCD 4 Guru. :D


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Location: Glendale, CA

Postby dburg on Mon Nov 17, 2003 10:47 pm

Hello compman,

No, I was not aware of such issue until now. Our testers using both products together did not noticed such problem. Can you contact Ahead tech support (techsupport@nero.com) with an InfoTool.txt, InCD log files, and a screenshot of the crash?
David Burg
Software Development, InCD Project Manager

Nero AG - Im Stoeckmaedle 18
76307 Karlsbad - Germany

fax: +49 (0)7248 928 299 http://www.nero.com
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