I think the reason no one has responed to your issue, is because you fail to give enough details.
Since you are in the Nero Form, we must assume this is associated with the Nero software.
But you fail to mention when you get this error message. Does it occur when you try and install the Nero software? Are you installing from a Nero CD or from a download?
Do you get this error message when you attempt to launch the Nero software? And if so, which program exactly?
Details are critical.