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Nero does not play nice with LTR 52327S

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Nero does not play nice with LTR 52327S

Postby Action Jackson on Wed Jan 07, 2004 3:38 am

*RANT ON*

For some strange reason, various Nero versions [5.510, 5.51054 and even the OEM shipped one] does not like my new LiteON burner.

It doesn't want to overburn various CDR's or CDRW's even when I know the media can support it.

?

It doesn't want to erase [quick or full] any of my CDRW's, but it will let my Yamaha CRW300e erase them.

??

Alcohol 120% and CloneCD will let my LiteON erase CDRW's fine.

???

It get's better. I hunted down various firmware versions [I tried 4 official versions] for this burner and it made NO difference.

????

Switching it with the Yamaha burner on the channel positioning [both Masters] made no difference.

?????

It gets better still. I install the LiteON in a completely bare system.
Just the basic OS. No other optical drive or burning software except the supplied version of Nero "Gagpress", nothing running in the background except Explorer and Systray.

Still cannot erase! With the OEM burning software!!!!

? ! ? ! ? ! ? !

Oh well I give up.

*RANT OFF*

Thank you for listening.

EDIT : Sorry I should've said "Erase" and not format.
Last edited by Action Jackson on Thu Jan 08, 2004 10:35 pm, edited 1 time in total.
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Postby CDRecorder on Wed Jan 07, 2004 4:57 am

Sounds like a bad drive to me; Nero 5.5.10.54 works just fine with both of my LTR-52327Ss.
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Postby BurninMan921 on Wed Jan 07, 2004 1:27 pm

I agree - has to be a drive issue. Mine works great with Nero 5.5, and with Nero 6 - at least when Nero 6 doesn't crash.
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Postby Action Jackson on Wed Jan 07, 2004 8:19 pm

Bad drive?

Oh crap. :evil:
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Postby UALOneKPlus on Thu Jan 08, 2004 10:18 am

Try DirectCD and see if it makes a difference.
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Postby Action Jackson on Thu Jan 08, 2004 10:34 pm

I have a real old copy of DCD but it's reliable so I'll give it a spin.

I reread my post and will edit it. I should've said "erase" and not format.

I emailed LiteON Canada Tech support and gave told them my story. I'll let you guys know how it goes.

I forgot to add that when I burn @ 52x for audio there are crappy pops and clicks. Very annoying.
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Postby Spazmogen on Sat Jan 10, 2004 2:42 am

Action Jackson wrote:I have a real old copy of DCD but it's reliable so I'll give it a spin.

I reread my post and will edit it. I should've said "erase" and not format.

I emailed LiteON Canada Tech support and gave told them my story. I'll let you guys know how it goes.

I forgot to add that when I burn @ 52x for audio there are crappy pops and clicks. Very annoying.


I'd recommend some high grade 24x CD-RW discs for that drive :wink:

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Postby Action Jackson on Sat Jan 10, 2004 1:19 pm

Thanks Brad.

But I'm afraid I had to remove that drive since it can no longer burn audio CD's even @ 24x.

I'm in the process of dealing with the moronic LiteON tech support in Canada. Hopefully I'll get an RMA.
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Postby Spazmogen on Sat Jan 10, 2004 6:13 pm

Action Jackson wrote:Thanks Brad.

But I'm afraid I had to remove that drive since it can no longer burn audio CD's even @ 24x.

I'm in the process of dealing with the moronic LiteON tech support in Canada. Hopefully I'll get an RMA.


Jackson:
Please let me know how it works out for you.
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Postby Action Jackson on Mon Jan 12, 2004 2:40 am

Brad, LiteON finally told me to bring it back to the store I bought it at for replacement service.

I emailed LiteON back about issuing an RMA number. Geez, who's doing the work here?

The only problem is that the store I bought it from has a reputation for horrible customer service.

I RMA'ed a Digidoc5 Feb 2003. I'm still waiting for it!
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Postby Spazmogen on Mon Jan 12, 2004 3:58 am

Yikes!

Thanks for the update.

Was the store a local (Markham-GTA) or online ?

It wasn't here was it ?

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Postby Action Jackson on Tue Jan 13, 2004 12:02 am

HA HA!

I've been to that particular Tiger Direct. It wasn't what I expected. I was actually a bit disappointed. Too big with not enough good stuff inside. But then again it is an outlet store.

I bought the burner at Canada Computers in store. The response from LiteON was that the store should be able to process the return without an RMA number.

Let's see how it goes.
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Postby Action Jackson on Thu Feb 19, 2004 8:39 pm

UPDATE

I RMA'ed the drive. LiteON sent me a new one! Fast turnaround too.

Saw it had the QS01 firmware. Tried burning a 83min audio CD @ 52x.

Works great now. Nero still gives me an error message saying the overburn didn't work, but it does.....
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