bigblu91 wrote:That is a big problem in pc software. There doesn't appear to be strict standards in the industy. Hell, the industry can't agree on standards for anything. (Bluray, DVD-,+,whatever). As I said, McAfee changed and added some security services to protect systems from software disabling them. You can't blame Nero for problems created from this. They can't know every configuration on every pc and without strict industry standards, how can they deal with it.
I am well aware of Microsoft's failure to adhere to industry standards, since I work extensively in cross platform development and RPM packaging and QA for a certain GNU Linux distro, and have to deal with cross-platform quirks and queries on a daily basis, but nevertheless Microsoft has clearly documented mechanisms for dealing with open files and locked handles, which are covered in detail in their various SDKs. These mechanisms are also employed and documented in the InstallShield software and other distribution packages. Other software distributions manage to cope with locked conditions and antivirus software just fine, and many of these packages are considerably bigger and more complex than Nero.
I find it totally unacceptable that any
software installer should require the disabling of any security related software in order to complete an install successfully. That is, quite frankly, bullsh*t. Roxio's latest suite, warts and all, installs fine with antivirus (NOD32), registry protection (Ad-Block), and a firewall (Outpost including all blocker modules), installed and active just fine, but this is apparently a problem for Nero. Somebody at Nero is taking shortcuts either based on time constraints or ignorance; in either case I have completely lost confidence in their integrity.
I am not unrealistic, and yes I do understand the development cycle only too well, but this release of Nero is little more than an Eye-Candy update, which is why I am so surprised that it seems to have completely broken the back-end components. The only time I ever usually see something like that happening with a software package, is when it has been taken over by a new design and/or engineering team who basically don't have a clue what they are doing with somebody else's code.
I haven't seen such a poor commercial release of any
software since "Adobe Photoshop Album 1.0", and that was about the worst I've ever seen in over 20 years - words like shocking and embarrassing come to mind. The folks at TrollTech must have wet themselves with laughter when they saw what a mangled mess Adobe spewed out of their code.
In the OSS world I would tend not to be overly critical over such teething problems, but this is a comercial product that has been released as a non-beta paid upgrade, but is quite obviously still Alpha IMHO. Somebody at Nero is either getting very greedy or very stupid or both.