b_atkinson wrote:Well, I rolled the dice and used the clean tool prior to your response. About 4 drivers were listed. I didn't know how to check each one so I just got rid of them all. I haven't used nero since, but I am hoping this fixed my problem and none will arise as a result of not checking what they were.
For other readers, the OP is referring to Driver-CleanTool.exe rather than some other clean tools from Nero:
• Nero-CleanTool_1140.exe
• General-CleanTool.exe
Brad, when I myself used Driver-CleanTool, it offered to remove:
• System\iosubsys\CDR4VSE.VXD
• System\iosubsys\CDRALVSE.VXD
• System\iosubsys\ACBHLPR.VXD
• System\CDRAL.DLL
(I determined the paths; the tool doesn't tell you. It's a tool.

)
Anyhoo, when I left all the drivers checked and pressed the Clean button, no changes were made to the Registry, but each of the above files was renamed by appending an underscore to its 3-letter filename extension.
They all belong to
Windows Media Player.