no it wasn't anything like that.
i described exactly what happened in the 1st post.
i was there myself and saw it.
the person in question has difficulties in the most elementary tasks (creating a word document, navigating folders etc). he isn't installing any software
since the comp was protected by antivirus, firewall, i doubt it's something that installed itself on the comp.
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
M.C. Escher - Reptilien