Nero 7 Ultra / HP DVD740i - LightScribe non-functional

[chad]

I purchased a DVD740i a few days ago. I already had Nero 7 Ultra ed. so I did not install the bundled version 6.x OEM Nero. I did install Lightscribe from the Nero site (LS_HSI.msi Version 1.4.67.1). Upon trying to print, the dialog in Nero says "Waiting for the drive to become ready..." for several seconds, and then I get the error message as follows when trying to burn a LightScribe label:

"LightScribe disc information encoded in the middle of the disc could not be read. Please ensure that the disc is a LightScribe disc and properly oriented. Clean the disc per the LightScribe documentation."

The disc is in the drive correctly and I even used a new IDE cable to connect the drive during my troubleshooting.

This happens with the bundled LS CD that came with the drive, as well as Memorex ones I bought from Walmart.

This is a FRESH install of Win XP pro, I just installed today to make sure it wasn't just some software conflict I was having.

Any ideas?

[Slavens]

verify that the Memorex media are clearly marked 'lightscribe' on the label.. I have never seen Memorex Lightscribe media. Their printable media is for InkJet based label printing. Re-read the memorex label and see if it says inkjet on the side of the packaging.

I bought my HP 740i at BestBuy and they have 25 and 30 packs of Verbatim Lightscribe DVD+Rs for $20 or so...

[chad]

You are correct, they are Verbatim discs, not Memorex, and they are labeled as Lightscribe. I also cannot get it to work with the bundled lightscribe disc either though. Did yours work fine out of the box?

[Slavens]

yeah, it did. I'd take it back and exchange it.