INCD & Win98 equals Blue Screen

by **tc14693** on Thu Dec 11, 2003 4:33 pm

I have just bought a new Khypermedia CDRW 52x32 from Officemax and installed the drive with no issues. The drive is recognised and works fine as a CDROM. After installing the Nero Express software packed with the drive if I attempt to run INCD or even try to open 'My Computer' or Win Explorer I get the infamous blue screen of death. It also will not mount any CDRW disks. The system was just newly restored, after a hard drive crash with an original Win98 installation (not Win98SE). Any ideas what's going on or if I need to update my Win98? Thanks for any comments.

by **CDRecorder** on Thu Dec 11, 2003 11:37 pm

Welcome to CDRLabs!

What version of InCD did you install, and how is your CD-RW drive identified in Device Manager?

by **dburg** on Fri Dec 12, 2003 11:57 am

And I will add: what motherboard chipset do you have? (Our QA just found a chipset-specific, 9x-specific, problem of InCD 4

)

by **tc14693** on Sat Dec 13, 2003 3:13 am

The Version of INCD is 4.0.1.9 and the chipset is an ALi M1533

by **tc14693** on Sat Dec 13, 2003 3:33 am

Sorry, the second part of your question is that it is listed as an ATAPI CDRW 52-32in Device Mgr.

by **dburg** on Sat Dec 13, 2003 11:02 am

4.0.1.9 is quite old - lot of fixes to 4.1.0.0. I suggest to give a try with 4.1.0.0.

INCD & Win98 equals Blue Screen

INCD & Win98 equals Blue Screen

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