Never has worked right since new. Sometimes won't recognize a CD, sometimes won't write data CD. I never used it with Music, probably never will.
Anyway to fix the problem (No help from Dell Tech support) I downloaded from the Samsung website the R402 bin file. Then I used their little program to re-flash the CD drive. Now I can create Data CDs. Still don't know how it works with Audio CDs.
My quarry sleeps with their eyes open, ever drinking never thirsting, clad in mail never clinking, thinks a fountain is a puff of air !