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Update failure for INCD4

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Update failure for INCD4

Postby b_atkinson on Thu Jan 20, 2005 4:37 pm

I puchased my first copy of nero 6 ultra on January 1st. Since then, there have been two major updates. I downloaded the udpates and did so without failure on the first update. (think it was jan. 10th or so) then I tried the next update and can't get the INCD update to work correctly.
It says that I don't have INCD installed or that I don't have the previous update. I have the one mentioned in the update and am trying to update to the newer release. I was able to download all the previous updates for all programs in the suite. I have XP Home, with SP2
Any ideas?
Thanks,
Brad
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Postby benjamin on Thu Jan 20, 2005 7:42 pm

Had the same problem. Strange, isn´t it?
You could try this: first remove the old version and then install only the update. Worked for me!
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Postby Cantley on Thu Jan 20, 2005 11:39 pm

You could try this: first remove the old version and then install only the update. Worked for me!


I had the same problem that b_atkinson had and your suggestion worked perfectly.

Thank you,

Cantley
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recomendation worked perfectly!

Postby b_atkinson on Fri Jan 21, 2005 12:54 am

I had to uninstall both incd4 and the incd reader/ writer before I could install the new update. thanks for the help!
Brad
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