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Anyone with Cendyne RMA experiences?

PostPosted: Sun Mar 23, 2003 4:57 pm
by mmesker
Has anyone ever RMA'ed a drive to Cendyne?

I had a Lightning IV (the Optowrite one) die in January, so I contacted Cendyne through their tech support form. A few days later, they responded asking for my name, address, phone number, etc (things that are oddly on the original tech support form) and that they could replace my drive with the 48x Lite-On model, per my request. However, I haven't heard a peep from them since 01/19, after dropping them two notes over the past two months.

Does anyone have a phone number for Cendyne? I can't find one on their site...