sqlb wrote:I bought the original Nero 6 retail release and it worked flawlessly until I applied the 6.00.09 update.
Okay, now I think I understand what Craig meant by:
CCampbell wrote:Does this occur if you use Nero Clean Tool to clean the old version of Nero 6 from your system, then do a fresh install of Nero 6?
I was going to ask what old version of 6? Isn't 6.0.0.9 the only version of 6? But I had forgotten about the boxed retail kits that went out earlier.
Anyway, here is how it went for me on my initial installation. I had Nero 5.5 installed on a Windows 2000 machine. I uninstalled it, then manually removed traces of Ahead/Nero from the registry, and finally downloaded General-CleanTool_1135.zip and ran it.
Only after all this did I run nero6009.exe and install Nero 6 for the first time. After Burning-ROM was installed but before I did anything else, I entered the serial number for 6. Then I ran NeroMIX1404.exe and installed Nero Mix. Next I attempted to run NVE20022.exe to install NeroVision Express 2. The installation program informed me that I needed to update my version of DirectX before I could install Vision Express 2 and then halted the installation. To correct this problem I downloaded DirectX 9.0b, updated DirectX, rebooted, and then successfully installed NeroVision Express. I did not install InCD 4, and never had InCD 3 installed.
I checked the registry, and both HKLM\SOFTWARE\Ahead\NeroVision\Info\Serial6 and HKLM\SOFTWARE\Ahead\Nero - Burning Rom\Serial6 do contain the same, proper Nero 6 serial number. If I remove both these registry entries, NeroVision reverts to demo mode and I can burn my SVCD image successfully. I can then restore the registry entries, and the error returns.
Not having the benefit of sqlb's insight at the time, I next went ahead and uninstalled all the Nero 6 programs using their regular uninstallers, then ran General Clean Tool again to finish off the uninstall job. Then I rebooted and installed Burning ROM, Mix and Vision Express again, in that order. Unlike the first time, this time I didn't enter the serial numbers until after everything was installed. (By the way, doing it this way prevents Vision Express from automatically picking up the serial number from Burning ROM at the time of Vision Express' installation, so I had to enter the serial number manually. I couldn't find any way to do this through the Vision Express program, so I ended up editing the registry and adding the value directly. This wasn't a problem since I am used to messing with the registry and knew what the value should be named and where it should go, but this is a bit of a problem for the general public.)
The results? Same as the first time, just like raydog1's experience. Vision Express still works without the serial number, but fails with the serial number.
The SVCD itself is only a short 30-second .AVI video clip. I didn't select any fancy options. No chapters or anything - just a blue background and a word of text in the header on the single menu screen. And, as I noted before, the transcoding works fine, as evidenced by the files in the temp directory. Strangely, even though the transcoding completes successfully and the error message says "Burn process failed," the error is marked with a red "X" on the "Creating menus and transcoding streams" action.
The log file doesn't look like it contains anything interesting, but if you want I can supply you with whatever might be helpful in diagnosing this issue.
cfitz