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Nero Xpress crashes because of ffdshow/IMAPI issue?

PostPosted: Mon Mar 15, 2004 6:08 pm
by vallybally
Has anyone else had this problem? Nero will fail to load often and under details it mentioned somethinga bout 'IMAPI being used by another program...ffdshow.ax'. What's the problem, should I just uninstall ffdshow when I burn then reinstall?

PostPosted: Mon Mar 22, 2004 7:47 pm
by CCampbell
Try using our Nero Clean Tool to uninstall any remanents of older versions of our software, and see if you are then able to install without problems after a reboot.

You can use the below link to download the clean tool.
http://www.nero.com/us/631940828445001.html

Regards,

Craig