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Update failure for INCD4

PostPosted: Thu Jan 20, 2005 4:37 pm
by b_atkinson
I puchased my first copy of nero 6 ultra on January 1st. Since then, there have been two major updates. I downloaded the udpates and did so without failure on the first update. (think it was jan. 10th or so) then I tried the next update and can't get the INCD update to work correctly.
It says that I don't have INCD installed or that I don't have the previous update. I have the one mentioned in the update and am trying to update to the newer release. I was able to download all the previous updates for all programs in the suite. I have XP Home, with SP2
Any ideas?
Thanks,
Brad

PostPosted: Thu Jan 20, 2005 7:42 pm
by benjamin
Had the same problem. Strange, isnĀ“t it?
You could try this: first remove the old version and then install only the update. Worked for me!

PostPosted: Thu Jan 20, 2005 11:39 pm
by Cantley
You could try this: first remove the old version and then install only the update. Worked for me!


I had the same problem that b_atkinson had and your suggestion worked perfectly.

Thank you,

Cantley

recomendation worked perfectly!

PostPosted: Fri Jan 21, 2005 12:54 am
by b_atkinson
I had to uninstall both incd4 and the incd reader/ writer before I could install the new update. thanks for the help!
Brad