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i get these blue streaks

PostPosted: Fri Apr 10, 2009 7:13 pm
by coonsanders
hi gang

when i scan photos into my computer with the hp 3670 scanjet scanner i get these blue streaks on the saved photo.they
go across the photo.i had a printter installed on my computer besides this unit.the printer needed ink and i was also get-
ting these streaks with it now im getting the same blue streaks with the scanner as i did with the printer.why would thi-
s happen since the scanner uses no ink?and more important how can i fix this?thanks.

lenny

Re: i get these blue streaks

PostPosted: Fri Apr 10, 2009 9:53 pm
by SithTracy
sounds defective... never will buy an HP anything again, but try contacting their live support... see if they have a new driver or something they can do to troubleshoot....

Re: i get these blue streaks

PostPosted: Fri Apr 10, 2009 9:56 pm
by coonsanders
hi
i have contacted them and they say its locked......they sent me some things to try but nothing in the instructions matches up with the scanner...

coonsanders

Re: i get these blue streaks

PostPosted: Thu Apr 30, 2009 12:47 pm
by LoneWolf
Stop eating blue food. ;)

Re: i get these blue streaks

PostPosted: Thu Apr 30, 2009 3:34 pm
by Ian
It could be Smurfs.

Re: i get these blue streaks

PostPosted: Thu Apr 30, 2009 9:48 pm
by coonsanders
o brother......