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Your signature used to proclaim Ritek USA to be a bunch of "stupid heads", but now they are "ok in my books... or at least their very generous marketing department." What happened to change your mind?

cfitz

cfitz wrote:Your signature used to proclaim Ritek USA to be a bunch of "stupid heads", but now they are "ok in my books... or at least their very generous marketing department." What happened to change your mind?

cfitz

Their marketing department sent me some very hard to get RITEKR04 media... I figured a public "thank you" was not uncalled for. Also, the sales rep assigned to my account has been switched (again! that's 5 times now...). But for the first time since my very first rep at Ritek, it's going to be a woman again, so I'm looking forward to that

dolphinius_rex wrote:

cfitz wrote:Your signature used to proclaim Ritek USA to be a bunch of "stupid heads", but now they are "ok in my books... or at least their very generous marketing department." What happened to change your mind?

cfitz

Their marketing department sent me some very hard to get RITEKR04 media... I figured a public "thank you" was not uncalled for. Also, the sales rep assigned to my account has been switched (again! that's 5 times now...). But for the first time since my very first rep at Ritek, it's going to be a woman again, so I'm looking forward to that

So, a little graft and you do a 180...

pchilson wrote:So, a little graft and you do a 180...

Eek! No, not at all! I'm still pissed over several other issues... but it looks like they are finally interested in resolving at least some of them. That's why I mentioned specifically the marketing department. The other departments are still in communications with me, and we'll see how things go.

Of course I'm still not happy about the whole repackaging of RMA'd goods things.... but supposedly it has not happened since

still, your switch to "Ritek USA is ok in my books... or at least their very generous marketing department " seems a bit much considering your previous opinion and the rather small change on their part.

I still think dolph over dramatized the nastiness of Ritek USA in the first place.

Roxane, you don't have to wear that dress tonight, walk the street for money...

aviationwiz wrote:I still think dolph over dramatized the nastiness of Ritek USA in the first place.

And how many reps have YOU dealt with personally from Ritek?

Look, here's the fact:

I have *ALWAYS* had my own reasons for being pissed at Ritek. All I'm saying is that some of them, and NOT all of them, are being worked out.

Is that so bad?

Part of why I was pissed at Ritek is that I felt they were being rather unpleasent to me given a 3+ year profitable working relationship. And yes, I do feel a little less ignored and grated against when the person sends a care package of media for testing. I'm not saying I've forgiven them for everything... more like I'm saying, I recognize that different departments in the same building may not be populated entirely with Asses.

That being said, these are, and always have been opinions belonging to me, and I can change them for whatever reasons I see fit... so there

Yes, I know why you didn't/don't like Ritek, I still think maybe you had a bad day once, but one thing that they did recently do is pretty shitty.