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I am running Win XP Pro with an LG Multi format DVD-RW, including DVD-RAM supported by InCD software v 4.3.11.1 which came bundled with the burner.

I have a DVD+RW disc with files of about 2GB written / copied with the same hardware & software. The file system is shown as UDFRDR.

I have 2 issues. Firstly the properties dialogue shows there is no free space despite the 4.7GB capacity. Secondly, when I try to move the files from this DVD, I get the message that access is denied, and to make sure the disk is not full or write protected. Well, I suppose the disk is full, as mentioned above - but it shouldn't be. It wasn't written with software that "closed" the disc. It was simply done by drag & drop using InCD.

I am the system administrator, so I don't know why I don't have access, or how I can get access to move or copy the DVD+RW files.

I use the DVD as a back up of stuff from my main drive. All my other DVD+RWs are the same, showing no free space, although at the time, I was able to add files to them. It's only now that I want to back up some more files that I find they are "full" and access blocked if I try to move them elsewhere. I seem to be able to access these files on the DVD itself. I just get a problem if I want to move or copy them on somewhere. I did format the disc(s) before copying / moving files to them.

Using a new DVD+RW I've tried various scenarios (using InCD).

On Quick Format, the file system is RAW, the disc name label is lost and the disc has no free space.

On Format (with & without verify) the file system is UDFRDR, the name label is kept, but again, no free space.

On Erasing the disc, I get file system of INCDFS, the disc name in My Computer shows "InCD auto formattable" and there is 4.37GB of free space. At this point I was able to copy a folder across to the drive. I then got a message "Preparing disc for formatting". The disc name label changed to InCD. After copying the file to disc, free space remained.

HOWEVER, when I next open My Computer, the Drive Disc name remained at InCD but the file system had changed to UDFRDR and no free space. The copied file was still showing.

I don't know if this is relevant, but I'm using Easy Media Creator but did not install Drag-to-Disc (which I think) is the successor to Direct CD. I've assumed that that allows me to use InCD (from the LG bundle) without conflict. I had problems before with Direct CD not uninstalling properly which is why I was reluctant to install Drag-to-Disc. Since then, I've re-formatted my hard disc. I also thought it "safer" to use the software which came with the burner.

Apologies for so much detail.

I'm new to this site and I'm not sure if this should be posted to this forum or Ahead software. I don't know if I've got a program or hardware problem.

I would appreciate any help on this.

Regards

You should NOT have two packet-writing utilities installed at the same time on the same system --- they will definitely conflict with each other. moreover, Roxio's Drag-to-Disc and Nero's InCD are not always interchangeable. If you use Drag-to-Disc to format and write to a CD/DVD-RW, then you uninstall D-to-D and install InCD, you may well find that InCD cannot read the disc. The reverse is also true. Or at least it used to be a couple of years ago when I used the old Adaptec DirectCD before they rebranded it as Roxio. I know cos it happened to me. As a consequence, and because packet-writing is by it's very nature the most unreliable way to write to disc, I no longer use that method even though it is convenient --- data integrity is more important to me than speed and convenience.

By trial and error I've since found that you are absolutely right about the conflict.

I've now uninstalled InCD and running with Drag-to-Disc which seems to be performing fine.

Thanks for your response.