Hi
Here's a copy of a help request I just sent to ebuyer - do you have any advice?
Thanks
Mark
I'm having a problem installing the following device:
1 x NEC ND-3500 Double Layer Dual 16x DVD R/RW - OEM Black Quick Find 66328
I have installed it correctly to both my PC manufacturer's (Compaq) guidelines and those of NEC. My PC is fairly new (Athlon 2200XP, 736MB RAM, 160GB).
The drive however is not being recognised by Windows XP.
The tray is functioning, so the power is ok. The jumper is on cable select, as per the drive it replaced. The red stripe on the cable is aligned with pin #1.
I don't know what else to do. I cannot find any official software which is supposed to go with this OEM product. Windows also didn't flash up 'New Hardware Installed' on the first post-installation boot.
Thanks guys, any help is much appreciated! As you can tell, I'm fairly amateur!