I have these models in the lab.
I will do some test later today and get back to you on this.
As for the information from Previous Emails. As of Nov 1, 2003, we will have a new data base to track Emails and Calls. So we can keep all past and present issues from a customer archived.
But at this time, we are in the transition period so we do not have access for any of this.
I assume you have no unique hardware on your system either? Such as a Zip drive or USB Scanner, etc?