I have a TV Wonder Pro, and I am getting;
static, noise, and horizontal lines in my picture. I checked thier FAQ and that said to check the cables, OK, sounds good, tried the ones going to my normal TV which has a perfect picture, no go, tried buying $50 Monster Cables, no good. So thier support is closed on the weekends, oh well, it's the holidays, it's a weekend, OK, I'll wait until Monday when they are open.
So when I go to call on Monday, I get a busy signal! The nerve, how does a tech support line get a busy signal! I've NEVER heard of such a thing. Then the line goes back up with no busy signal at the exact minute they close. This is terrible servive, the worst I have ever heard of, oh, and they haven't responded to any of my emails either. Lite-On's Tech Support is the best in the world compared to this, and I wasn't a fan of thiers, but at least they got my issue fixed.