Backing up files using version 188.8.131.52.
When I try to restore I get "the backup information file is corrupted".
I then tried restoring by double-clicking via Windows Explorer. I was able to restore all files except for files under a certain users's My Documents folder. When I double-click one of those files it asks "the folder does not exist, do you want to create the named folder". If I answer Yes it says "sorry, the folder cannot be created, the path is not correct". If I answer No, a Save File box opens where I can put the filename I wish to restore. When I click Save it says "unable to decompress the file".
I am at a loss as to why I am able to restore some of the files but not the ones in a certain folder and sub-folders.
Any help would be greatly appreciated.