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BenQ 1620 causing windows to blue screen when I put a DVD in

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BenQ 1620 causing windows to blue screen when I put a DVD in

Postby dennisahmed on Tue Nov 30, 2004 9:23 pm

I just received today an I/O magic drive that I purchased friday at Staples. I opened the box, it sayd BenQ1620 B7C9. I flashed the fw to B7P9 and all was working fine. I put the Nero CD it came with and installed Nero. Installed DVD Shrink and DVD Decrypter. When I put a DVD in, my computer blue screened. It kept on doing this until I removed the DVD. I am running on a Dell DImension 8300. Any Ideas?

P.S. I search the forums for this problem and could not find a solution.
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Postby rdgrimes on Tue Nov 30, 2004 11:19 pm

Uninstall InCD , see if that helps.
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Postby dennisahmed on Tue Nov 30, 2004 11:28 pm

I didnt install that, only installed Nero OEM. This is what I've tried so far:

1) Installed the drive
2) Updated FW B7C9 -> B7P9
3) Installed Nero OEM
4) Tested Media on new drive
5) Initially I used CS on both drive having the BenQ as the top drive (master) and DVD Rom drive as the slave
6) Set Jumpers to Master (BenQ) Slave (DVD Rom)
7) Set BenQ as only drive

None of this works, the second I put in a Original DVD or a Data DVD I bluescreen. If I put in a data CD or a Blank DVD it is fine.
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Postby rdgrimes on Tue Nov 30, 2004 11:34 pm

Deffinitely a software issue, probly something is set to auto run for DVD's. Your BSOD message give you any hints?
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Postby dennisahmed on Tue Nov 30, 2004 11:59 pm

Not really, I get

STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

I am thinking of disabling autorun see if this helps
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Postby dennisahmed on Wed Dec 01, 2004 1:26 am

After hours of fighting with my Dell, I finally got it to stop the BSOD everytime I put in a DVD. I uninstalled all software that was DVD related and installed Nero OEM suite 2. Now I am ready to enjoy my new BenQ with Nero 6.6 for the great price of $39.98. :lol: :lol:
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Postby vinnie97 on Wed Dec 01, 2004 2:01 am

Did you purchase this drive via the Staples site? I didn't get in on this deal (of course, it was a gamble as some units were BTC-manufactured :-? )
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Postby dennisahmed on Wed Dec 01, 2004 2:26 am

Yes I did, I purchased it online on Friday. I took the chance since the specs online matched the BenQ, specially the 2.4 X DL recording. So my gamble paid off. The media I will probably exchange in efforts to get a better one, I have read reports that some people actually got some MCC03 as Teon
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Postby vinnie97 on Wed Dec 01, 2004 3:44 am

Lucky you, it had sold out at both B&M and online when I tried to order. :x

Enjoy it. The good news is that OEM drives have dropped to the $50 range now, so I won't have to feel so bad about missing the deal soon enough.;)
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Postby overclockxp on Wed Dec 01, 2004 12:14 pm

If you bought the I/O Magic drive and not the HP there is a PM opportunity for you.

CompUSSR has the drive for $99.99 +$5 or $8 shipping depending on where you are.

16x4x16 Internal ATA Double Layer DVD+/-R/RW Drive
Manufacturer: I/O Magic
Mfg Part #: IDVD16DD
Product Number: 314999
$99.99


I called and somehow got $21 credited back to me. YPMMV (your pm may vary).

DO NOT MENTION THAT THIS IS THE DRIVE FROM THE BLACK FRIDAY SALE!!!!
Report back on your luck.

UPDATE! I received a call and they rescinded my PM. I probably screwed myself by posting this. Oh well.
Last edited by overclockxp on Wed Dec 01, 2004 7:15 pm, edited 1 time in total.
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Postby hoxlund on Wed Dec 01, 2004 12:22 pm

overclockxp wrote:If you bought the I/O Magic drive and not the HP there is a PM opportunity for you.

CompUSSR has the drive for $99.99 +$5 or $8 shipping depending on where you are.

16x4x16 Internal ATA Double Layer DVD+/-R/RW Drive
Manufacturer: I/O Magic
Mfg Part #: IDVD16DD
Product Number: 314999
$99.99


I called and somehow got $21 credited back to me. YPMMV (your pm may vary).

DO NOT MENTION THAT THIS IS THE DRIVE FROM THE BLACK FRIDAY SALE!!!!
Report back on your luck.


thats all fine and stuff, but why pay that much for a DVD burner?
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Postby overclockxp on Wed Dec 01, 2004 1:07 pm

hoxlund, let me see if I understand your question...
thats all fine and stuff, but why pay that much for a DVD burner?

I pay $43 after rebate for a dvd burner. Then I find a place to PM to and lower my cost by $21 to $22 (after rebate of course). So why pay $22 for a DVD burner? Because it is a good deal to me.

I am not saying to buy it from CompUSSR, just use them to PM against. I wholeheartedly agree that $100 is just too much to pay for a no name DVD burner.
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Postby hoxlund on Wed Dec 01, 2004 1:27 pm

the way i read your post it sounded like you were spending $91.99
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Postby overclockxp on Wed Dec 01, 2004 1:33 pm

Not at all. And $91 is still too much for an I/O Magic drive.

Staples had this drive on sale on BF for $39.99 after rebate. The price went something like this:
$129.99 - $10 instant savings - $50 coupon - $30 rebate = $39.99 + tax. The CompUSSR price is ~$105 after shipping. If the CSR does not catch on to the coupon and rebate there is another $15 to PM against the difference between CompUSSR and Staples.

Some report the drive as being a BTC and others report getting a BenQ 1620. If mine is a BenQ I will be keeping it. If it is a BTC, ebay here we come!
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Postby hoxlund on Wed Dec 01, 2004 1:37 pm

i know all about staple prices, i work there

anyways
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Postby dennisahmed on Wed Dec 01, 2004 2:11 pm

Ok, where did you get the PM at Staples or at CompUSA?
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Postby hoxlund on Wed Dec 01, 2004 2:31 pm

just to let you know, staples price matches 110% of the difference
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Postby overclockxp on Wed Dec 01, 2004 2:53 pm

dennisahmed
I bought the drive at Staples and PM'ed against CompUSSR.

hoxlund:
In which state is your Staples that you work at located or do you work for the catalog? I have spent over $15,000 at Staples in the past 2 years. I used to live in Maryland and there were 3 staples by my work/home all along the same road too. I was there so much at one store that they all new me. Staples is the reason why my daughter's Upromise account has almost $300 in it. Now I live in a remote New Mexico town and the closest Staples is 2 hours away. :( for me :) for my wife.
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Postby hoxlund on Wed Dec 01, 2004 3:14 pm

i work in one of the colorado springs stores
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Postby dennisahmed on Wed Dec 01, 2004 3:19 pm

I guess I wasnt so lucky. I called staples and the lady knew her job. She said they cant price match because I paid $60 for it... :(
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Postby CowboySlim on Wed Dec 01, 2004 7:56 pm

Shouldn't take too long going up I35 to Colorado Springs from a small, remote New Mexico town.

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Postby vinnie97 on Wed Dec 01, 2004 11:31 pm

Depends on what part of New Mexico that town is in. ;)
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Postby hoxlund on Thu Dec 02, 2004 12:51 am

CowboySlim wrote:Shouldn't take too long going up I35 to Colorado Springs from a small, remote New Mexico town.

Slim


you mean I25? thats the major interstate that goes through springs and denver
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Postby hoxlund on Thu Dec 02, 2004 12:52 am

dennisahmed wrote:I guess I wasnt so lucky. I called staples and the lady knew her job. She said they cant price match because I paid $60 for it... :(


so she wouldn't pricematch because why?
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