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Burning troubles with Benq 1655

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Burning troubles with Benq 1655

Postby stevehp on Thu Apr 20, 2006 8:18 pm

I've got a minor annoyance with a brand new Benq 1655 I purchased from Newegg. I was in the process of moving files from a 200GB hdd to a new 400GB bought along with the burner I had some large mpegs that I wanted to archive. The problem is using Nero 7 Ultra and Fujifilm 8x dvd+r(Qsuite indentified them as Ritek 03 media) the burn process will start then shortly afterwards it will give me a write error I've made 4 coasters so far with the same error the log does not give me any further info about the error. CD burning and reading are working just fine.

The burner shipped with the bcdb firmware I flashed it the latest with no improvements. I tried a simulation burn and it completed with no errors and I also turned down the speed from 8x to 4x then to 2x in Nero to see if I was burning it too fast. I previously had an NEC 3540 I should have bought another NEC since my 3540 was a solid drive, but I heard all of this hoopla about the newer Benq drives. I was able to burn the disk using my 716SA.

Any suggestions does the drive not like my media or it is the book type, etc... I'm going to try a dvd-r disc too see if the drive is able to write to it.
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Postby dodecahedron on Thu Apr 20, 2006 8:20 pm

why not post the Nero log (the file NeroHistory.log in C:\Program Files\Ahead\Nero) and maybe someone here can help you more ?
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Postby stevehp on Thu Apr 20, 2006 8:30 pm

Here's the log file I am burning a -R disc right now and no errors, I looked in Qsuite and enabled solidburn for supported media maybe that was what I should have done in the first place?


LOG REMOVED
Last edited by stevehp on Fri Apr 21, 2006 2:46 pm, edited 2 times in total.
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Postby dodecahedron on Fri Apr 21, 2006 6:41 am

your log is cut in the middle.
also it contains lots of burns.
just copy the part of the log that pertains to the last burn, or at least to the one you're seeking help for.
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Postby jberry on Fri Apr 21, 2006 10:16 am

use verbatim....I tried those fuji's once...did not like them, but the fuji DL seem ok...strange
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Postby stevehp on Fri Apr 21, 2006 12:15 pm

dodecahedron wrote:your log is cut in the middle.
also it contains lots of burns.
just copy the part of the log that pertains to the last burn, or at least to the one you're seeking help for.


Now you're confusing me you want this or that. I'll post the log from one of the burns I did. The log did not cut off in preview mode. I tried some Verbatim 16x +R media(from Plex 716sa box) and it gave me a session fixation error.

Code: Select all


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
(Nero Express)
Recorder:             <BENQ DVD LS DW1655>      Version: BCDB - HA 1 TA 0 - 7.0.8.2
Adapter driver:      <IDE>                     HA 1
Drive buffer  :      2048kB
Bus Type      :      default (0) -> ATAPI, detected: ?
CD-ROM:               <BENQ     DVD LS DW1655   >Version: BCDB - HA 1 TA 0 - 7.0.8.2
Adapter driver:      <IDE>                     HA 1

=== Scsi-Device-Map ===
CdRomPeripheral      : BENQ DVD LS DW1655               atapi Port 0 ID 0  DMA: On
CdRomPeripheral      : PLEXTOR DVDR   PX-716A           atapi Port 1 ID 0  DMA: On
DiskPeripheral       : WDC WD2000JS-00MHB0              atapi Port 2 ID 0  DMA: On
DiskPeripheral       : WDC WD740GD-00FLC0               atapi Port 3 ID 0  DMA: On
DiskPeripheral       : WDC WD4000KS-00MNB0              atapi Port 4 ID 0  DMA: On

=== CDRom-Device-Map ===
BENQ DVD LS DW1655         E:   CDRom0
PLEXTOR DVDR   PX-716A     F:   CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 2047MB (2096624kB)
Free physical memory: 1287MB (1318832kB)
Memory in use       : 37 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

20.4.2006
UDF compilation
2:21:47 AM   #1 Text 0 File Isodoc.cpp, Line 6423
   UDF document burn settings
   ------------------------------------------
   Determine maximum speed : FALSE
   Simulate                : FALSE
   Write                   : TRUE
   Finalize CD             : TRUE
   Multisession            : FALSE
   Burning mode            : DAO
   Mode                    : 1
   UDF Mode                : pure
   UDF Options             : automatic
   UDF Revision            : 1.02
   UDF Partition Type      : physical
   
2:21:47 AM   #2 Text 0 File ThreadedTransfer.cpp, Line 531
   ReadBuffer-Pipe got 262144KB of Memory
   
2:21:47 AM   #3 Text 0 File Reader.cpp, Line 124
   Reader running
   
2:21:47 AM   #4 Text 0 File Writer.cpp, Line 113
   Writer E: BENQ DVD LS DW1655 running
   
2:21:47 AM   #5 Text 0 File Burncd.cpp, Line 3353
   Turn on Disc-At-Once, using DVD media
   
2:22:59 AM   #6 Text 0 File DlgWaitCD.cpp, Line 289
   Last possible write address on media:  2295103 (510:01.28, 4482MB)
   Last address to be written:            2038335 (452:57.60, 3981MB)
   
2:22:59 AM   #7 Text 0 File DlgWaitCD.cpp, Line 301
   Write in overburning mode: NO (enabled: CD)
   
2:22:59 AM   #8 Text 0 File DlgWaitCD.cpp, Line 2715
   Recorder: BENQ DVD LS DW1655, Media type: DVD+R
   
2:22:59 AM   #9 Text 0 File DlgWaitCD.cpp, Line 473
   >>> Protocol of DlgWaitCD activities: <<<
   =========================================
   Insert empty disc to write to.
      (Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL.)
   
2:22:59 AM   #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
   Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
       2 indices, index0 (150) not provided
       original disc pos #0 + 2038336 (2038336) = #2038336/452:57.61
       relocatable, disc pos for caching/writing not required/ required, no patch infos
       -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2038336 blocks [E: BENQ DVD LS DW1655]
   --------------------------------------------------------------
   
2:22:59 AM   #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
   Prepare recorder [E: BENQ DVD LS DW1655] for write in CUE-sheet-DAO
   DAO infos:
   ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
      1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    4174512128, ISRC ""
   DAO layout:
   ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
          0 |  lead-in |   0 |    0x41 | 0x00
          0 |        1 |   0 |    0x41 | 0x00
          0 |        1 |   1 |    0x41 | 0x00
    2038336 | lead-out |   1 |    0x41 | 0x00
   
2:22:59 AM   #12 Text 0 File SCSIPassThrough.cpp, Line 39
   SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
   
2:22:59 AM   #13 Text 0 File SCSIPassThrough.cpp, Line 84
   SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
   
2:22:59 AM   #14 Phase 24 File dlgbrnst.cpp, Line 1730
   Caching of files started
   
2:22:59 AM   #15 Text 0 File Burncd.cpp, Line 4187
   Cache writing successful.
   
2:22:59 AM   #16 Phase 25 File dlgbrnst.cpp, Line 1730
   Caching of files completed
   
2:22:59 AM   #17 Phase 36 File dlgbrnst.cpp, Line 1730
   Burn process started at 8x (11,080 KB/s)
   
2:23:00 AM   #18 Text 0 File ThreadedTransferInterface.cpp, Line 2707
   Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
   
2:23:00 AM   #19 SPTI -1066 File SCSIPassThrough.cpp, Line 290
   E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
   Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
   Sense Code: 0x24
   Sense Qual: 0x00
   CDB Data:   0xAD 00 00 00 00 00 00 00 08 04 00 00
   Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
   Buffer x0530f000: Len x804
   
2:23:00 AM   #20 CDR -1207 File DVDR.cpp, Line 5649
   Book Type automatically set to: Current recorder setting
   
2:23:00 AM   #21 Text 0 File DVDPlusRW.cpp, Line 666
   Start write address at LBA 0
   DVD high compatibility mode: Yes
   
2:23:38 AM   #22 SPTI -1135 File SCSIPassThrough.cpp, Line 290
   E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
   Sense Key:  0x03 (KEY_MEDIUM_ERROR)
   Sense Code: 0x0C
   Sense Qual: 0x00
   CDB Data:   0x2A 00 00 00 61 E0 00 00 20 00 00 00
   Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C
   Buffer x06400000: Len x10000
   0x00 00 01 BA 44 11 B5 82 7C BB 01 4F 63 F8 00 00
   0x01 E0 07 EC 81 80 0A 21 04 6F 0F 93 FF FF FF FF
   0xFF E6 2D 58 18 7F FE 30 57 A8 03 C6 03 B2 E5 57
   
2:23:38 AM   #23 CDR -1135 File Writer.cpp, Line 302
   Write error
   E: BENQ DVD LS DW1655
   
2:23:38 AM   #24 Text 0 File ThreadedTransfer.cpp, Line 228
   all writers idle, stopping conversion
   
2:23:38 AM   #25 Text 0 File ThreadedTransfer.cpp, Line 222
   conversion idle, stopping reader
   
2:23:40 AM   #26 Phase 127 File dlgbrnst.cpp, Line 1730
   Generating DVD high compatibility borders
   
2:25:31 AM   #27 Phase 129 File dlgbrnst.cpp, Line 1730
   Generating DVD borders completed successfully
   
2:25:31 AM   #28 Phase 39 File dlgbrnst.cpp, Line 1730
   Burn process aborted
   

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=7.5.0.50 , size=24960 bytes, created 9/7/2005 2:32:58 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.26a, size=20576 bytes, created 5/12/2005 6:54:10 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Last edited by stevehp on Fri Apr 21, 2006 2:43 pm, edited 1 time in total.
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Postby dodecahedron on Fri Apr 21, 2006 2:09 pm

OK here goes.

1. the log you originally posted (2nd post in this topic) contains logs of 9 burns. they last one (the one by the Plextor) is cut off before the end in mid-sentence, before the last sentence you can see in other logs:
"Burn process failed at 4x (5,540 KB/s)" or "Burn process completed successfully at 4x (5,540 KB/s)"

2. the burns with the BenQ drive you can see:
2:21:47 AM #4 Text 0 File Writer.cpp, Line 113
Writer E: BENQ DVD LS DW1655 running

2:21:47 AM #5 Text 0 File Burncd.cpp, Line 3353
Turn on Disc-At-Once, using DVD media

2:22:59 AM #6 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2038335 (452:57.60, 3981MB)

2:22:59 AM #7 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)

2:22:59 AM #8 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: BENQ DVD LS DW1655, Media type: DVD+R
and later
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
which usually means media problem.

compare this with the Plextor burn:
5:32:47 PM #4 Text 0 File Writer.cpp, Line 113
Writer F: PLEXTOR DVDR PX-716A running

5:32:47 PM #5 Text 0 File Burncd.cpp, Line 3353
Turn on Disc-At-Once, using DVD media

5:32:47 PM #6 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2038335 (452:57.60, 3981MB)

5:32:47 PM #7 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)

5:32:47 PM #8 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: PLEXTOR DVDR PX-716A, Media type: DVD+R
Disc Manufacturer ID: RITEK, Media Type ID: R03, Product revision number: 2
Disc Application Code: 0, Extended Information Indicators: 3

if you compare the two you see that the plextor recognizes the media, manufacturer, detailed media info etc. and can burn it right. for some reason the BenQ does not, it just lists it as a DVD+R media - generic, with no special properties etc., doesn't recognize the maufacturer so it can't burn with specific burn strategy etc.

in a nutshell - use different media.
perhaps an updated firmware will help...
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
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Postby stevehp on Fri Apr 21, 2006 2:42 pm

Thanks I had sensed it was my media. I would have gone out to Best Buy today, but I just got back from a Dentist apt. and I can't speak to well at the moment. I'll go tommorow and see what I can find.

I have some Verbatim +R DL media I bought at Wallyworld a while ago I'm a bit nervous about trying it in this drive considering how much DL media costs today.
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Postby stevehp on Sat Apr 22, 2006 8:51 pm

Had a successful burning at 16x with a 50pk of Verbatim(MCC) that where on sale at BB for 14.99. I bought some Lightscribe CD-Rs I tried the disc that came in the burner box and I must not have made it right because it only printed around the hub of the disc. Other than that I'm happy it's working. I was eyeballing a 755SA that was next to all of the media it would be nice to have since it would rid me entirely of all IDE cables, but it doesn't have lightscribe support and it's 130 bucks which is expensive compared to the 45 I paid for the Benq.
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