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Can't burn CD

Nero Burning ROM, Nero Express, NeroVision Express, Recode, InCD, etc..

Can't burn CD

Postby Chauncey on Tue Jun 12, 2007 2:21 pm

Audible quit using Roxio and began using Nero. Since I installed Nero, I can't burn a CD. The program quits teh burn after 2' 28" every time. Slowing burn speed, installing updates, uninstall/reinstall makes no difference. Nero support is terrible. I have called several times and been disconnected. I go through once. The tech said I needed a new driver. I could not make him understand my email address where he was going to send the driver. His english was terrible. Help!! What do I need to do??
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Postby Ian on Tue Jun 12, 2007 2:42 pm

What is the error you're seeing? Have you tried other media.

You might want to try uninstalling the program and then running the clean tool.

http://www.nero.com/nero6/eng/Clean_Tools.html

Once you're done, reinstall.
"Blu-ray is just a bag of hurt." - Steve Jobs
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Postby Chauncey on Tue Jun 12, 2007 4:19 pm

I get "write error" and then "Burn Failed". I burn CDs with other programs fine. Nothing wrong with Hardware or Medium, just this software program. I tried the uninstall/reinstall bit. no change. It still burns 2 1/2 min. then kicks out the disk.
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Postby Ian on Tue Jun 12, 2007 5:01 pm

You try the clean tools?
"Blu-ray is just a bag of hurt." - Steve Jobs
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clean tool

Postby Chauncey on Tue Jun 12, 2007 8:40 pm

I thought the clean tool would not do anything. But, I was wrong. It worked. Nero is working fine. Nero still has the worst support I have ever encountered. :D :lol:
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