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Cannot Un-Install Nero 6.0 and more:

Nero Burning ROM, Nero Express, NeroVision Express, Recode, InCD, etc..

Cannot Un-Install Nero 6.0 and more:

Postby RichardHeaton on Sun Aug 24, 2003 12:45 pm

I need help!

I originally installed Ahead Nero from a TDK installation CD, version 4.35, Nero 5.5. Over the months I have upgraded to the newer versions offered by Nero and TDK. I have had IN-Cd installed as well and have also upgraded it.

I recently installed the "Demo" 6.0. I was attempting to purchase the "Up Grade license for the full 6.0 package when I was asked for the serial number from my 5.5 version. I never wrote it down or have misplaced it, but I don't have it.

I've attempted to Un-Install Nero Burning Rom 6.0 and I am unable to do so.

Using Windows uninstalled via the control panel I get the following error:

**
Uninstalling-Burning Rom

Error 1316. A networking error occurred while attempting to read from the File: C:\installed\Nero-Burning Rom.msi
**
The un-install aborts!

I have a stand alone Dell 530 workstation under Wn2k, SP4. I was able to un-install IN-Cd okay. Other installation and un-installs work just fine.

Now I cannot reinstall my original 5.5 version, I get a "Fatal Error during Installation" and the install aborts.

I would like to clean ALL Nero products off my machine and start over or select alternative software.

Can anyone show me the way??

Thanks in advance.

Richard Heaton
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Postby cfitz on Sun Aug 24, 2003 3:00 pm

Try Nero General Clean Tool:

ftp://ftp6.nero.com/General-CleanTool_1135.zip

cfitz
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Postby RichardHeaton on Sun Aug 24, 2003 11:31 pm

cfitz,

Thank you! Worked perfectly!

Richard Heaton

cfitz wrote:Try Nero General Clean Tool:

ftp://ftp6.nero.com/General-CleanTool_1135.zip

cfitz
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Postby cfitz on Mon Aug 25, 2003 2:39 am

You're welcome.

cfitz
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