In-Store Return Policy for Hawaii Stores
For items purchased in Hawaii area CompUSA retail stores
#793 and #795
Items purchased from CompUSA and returned within 14 days from the date of purchase with the original receipt or invoice are eligible for refund or exchange unless covered under the exclusions below. No refunds or exchanges are allowed after 14 days from the date of purchase. Items must be in new condition, including the original box, packaging, manual and accessories.
An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange.
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