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Driver devices not working

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Driver devices not working

Postby amstandley on Wed Jan 31, 2007 2:36 pm

I bought a new DVD/CD burner because my old cd burner stopped working, or so I thought. Apparently, some device drivers are not working properly. When I look at my device manager there are two that say "Windows did not start this device driver because it can cause your computer to become unstable." I tried to call tech support for HP, Microsoft and Memorex, none of which would help me because its either not their issue or I am out of warrenty. So, here I am.

There are the two drivers that I can tell are having issues, only because this error message and a red "no" sign over the device icon. Is there anyway to get these working properly again?


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Postby Han on Thu Feb 01, 2007 4:00 am

Well, to make it short, I'd uninstall any CD/DVD burning applications, delete IDE/ATAPI Primary or Secondary channel from Device Manager and restart Windows.

I assume you've setup the new drive correctly, i.e. Master/Slave jumper...
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Postby Justin42 on Thu Feb 01, 2007 1:44 pm

See if this helps:
http://www.cd-burner-help.com/roxio-err ... ralw2k.htm

(Google is your friend. I just Googled the names of the services and found that)
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