ramlin wrote:dodecahedron, I am intrigued - where can you buy a DVD burner in Israel that can be returned for a different burner, if there's nothing wrong with the original burner?
Like you, I am thinking of buying my first burner in the holy land - my choice is the benq dw1620. My only problem with buying this burner is that it will soon be overtaken by the benq 1620pro - so, if there's any retailer or other seller out there in Israel that is willing to take back a return on the basis of an upgrade - then let me know ...
hi there clifford.
well they didn't take it "on the basis of an upgrade" exactly.
the drive was unused (although i had removed the plastic shrink wrap and opened the box. but had not installed the drive or use it, or the software.
so they were willing to take it back for an exchange or a store credit (vouchers).
there are some stores that will let you return a product, but not many i admit. Office Depot has a 30 days (15 for electronics products) no questions asked return policy. they say, even if you opened the product. though i haven't actually tested that (opened product clause. i have returned stuff a few times).
a big plus for Office Depot. though they are usually expensive where computer products are concerned.
i bought the drive @ Shekem Electric. when i called to ask i was told that if the drive was in it's original packaging i could return it for a store credit no problem, and i belive you can do this at most stores. the sales guy who sold me all the other stuff (read the other topic i linked) was nice enough to let me return my opened drive, and even said that if i insisted, he might be able to refund my money (he would try anyway).
as it turned out, when i explained to him that i purchased the drive after having deliberated for a while and then surprise 3 days later the 4160 starts selling here, he said no problem i can return my drive (even though it's been opened) and what's more, since it was only 20 shekels (about $4.5) difference for the more expensive 4160, he simply swapped the drives and didn't change me for the difference.