Home News Reviews Forums Shop


Has anybody had this problem before????

SlySoft, Alcohol, VSO Software, NTI, etc.

Has anybody had this problem before????

Postby bomber on Sun Jun 29, 2003 12:03 am

Has anybody got a error when running up NTI CD Maker v6.0.9.8..
Error l get is loading mpeg encoding obect failed..then you click ok then you get failed to create empty document..click ok again..then you get here (0x0)..then click ok again and the program closes..Can anybody shed some light on the subject please...

But l can install v6.00.64 and its works fine.....
bomber
Buffer Underrun
 
Posts: 12
Joined: Fri Jan 17, 2003 11:33 pm
Location: Australia

Postby Inertia on Sun Jun 29, 2003 1:49 am

NTI CD-Maker 6.0.0.64 is the latest version available for download.

I don't know where you got a v6.0.9.8 unless it's an OEM version that came packaged with a drive. Are you sure that it's a later version? I wouldn't bother with this version, wherever it came from, and would just use the v6.0.0.64. You could advise NTI of this apparent bug if you think that v6.0.9.8 is supposed to be a recent release.
Inertia
CD-RW Player
 
Posts: 736
Joined: Sun May 19, 2002 5:22 pm

Postby bomber on Sun Jun 29, 2003 4:44 pm

Thanks for your info...But yes it is a new release...You can download it from there web site...l sent them a email about 5 days ago and have not got a reply at all....NOTHING......oh well never mind.....l will put the old version back on then.......Unless anybody else can help me????
bomber
Buffer Underrun
 
Posts: 12
Joined: Fri Jan 17, 2003 11:33 pm
Location: Australia

Postby wmtanner on Mon Jun 30, 2003 2:50 pm

Hi Bomber,

I am going to check with our Support and QA groups to see if they have any information about this issue. I assume you are talking about 6.0.0.98 as the version number. If not, please let me know.

Any information that you can supply and the steps necessary to create the results you encountered would be most helpful.

Bill Tanner
Product Marketing Manager
NewTech Infosystems, Inc.
User avatar
wmtanner
Buffer Underrun
 
Posts: 13
Joined: Thu Jul 05, 2001 8:00 pm
Location: NewTech Infosystems, Inc.

Postby bomber on Thu Jul 03, 2003 11:39 pm

Ok ....cool.....l await your reply......thanks
bomber
Buffer Underrun
 
Posts: 12
Joined: Fri Jan 17, 2003 11:33 pm
Location: Australia

Postby wmtanner on Wed Jul 09, 2003 6:33 pm

Hi Bomber,

It doesn't look like we have seen this one before now so would it be possible for you to send us the steps you are taking to cause this problem?

Sorry about the delay in my response. Hopefully we can get to the bottom of this one for you soon.

Regards,
Bill
User avatar
wmtanner
Buffer Underrun
 
Posts: 13
Joined: Thu Jul 05, 2001 8:00 pm
Location: NewTech Infosystems, Inc.

Postby burninfool on Thu Jul 10, 2003 1:33 pm

@wmtanner,
I realize this is off topic but will NTI be releasing an update for CD Maker 2000 Plus ver.5.5 or do I have to upgrade to ver.6?

Thank you
User avatar
burninfool
CD-RW Player
 
Posts: 1093
Joined: Sun Mar 02, 2003 2:50 am
Location: USA

Postby wmtanner on Thu Jul 10, 2003 2:24 pm

Hi burninfool,

Updates for OEM versions, like CD-Maker 2000 Plus, are handled based on the agreement we have with each particular OEM. In some cases, they do not want us to provide updates and in others they want them. Anyway, we are not making new updates for version 5.x unless a particular OEM requests that of us. Your best bet is to upgrade to Version 6. The upgrade price from V5 Plus to V6 Platinum is $29.99 for the downloadable version.

I hope this answers your question.

Bill
User avatar
wmtanner
Buffer Underrun
 
Posts: 13
Joined: Thu Jul 05, 2001 8:00 pm
Location: NewTech Infosystems, Inc.

Postby bomber on Fri Jul 11, 2003 8:18 pm

Thanks bill for your effort and time ...l got it working now....Thanks once again.... :D :D
bomber
Buffer Underrun
 
Posts: 12
Joined: Fri Jan 17, 2003 11:33 pm
Location: Australia


Return to Other CD, DVD and Blu-ray Burning Software

Who is online

Users browsing this forum: No registered users and 0 guests

All Content is Copyright (c) 2001-2017 CDRLabs Inc.