I decided to remove and reinstall INCD. I did the add/remove programs from the control panel for the Ahead software. Then using exploer tried to remove the Ahead folder from the hard drive and could not because of the INCDSRV.EXE in the INCD sub folder. The exe was in active and online status when I checked the properties and would not allow it to be deleted or moved. I went into the registry and tried to remove all references to INCD, still no luck getting rid of the INCDSRV.EXE file.
Finally I brought the system up using a Windows Me STARTUP floppy
from my other system. I erased the file from DOS mode then removed
the INCD sub folder. Then after bringing up system I was able to shut it down without the hangup. At this point I have not reinstalled INCD.