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Nero 7 Reloaded (v7.7.5.1) Windows Messenger Error nevideohd

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Nero 7 Reloaded (v7.7.5.1) Windows Messenger Error nevideohd

Postby firmpig on Wed Mar 14, 2007 8:23 am

Last week I upgraded to Nero 7 Reloaded (version 7.7.5.1) from Nero 7 Premium. Since then I have an error window pops up every few minutes saying that Windows Messenger has encountered a problem (the type of message which you can send or not to Microsoft). The header of the message has this:

AppName: msmsgs.exe AppVer: 5.0.0.381 ModName: nevideohd.ax
ModVer: 4.6.15.0 Offset: 00008b89

I'm assuming that "nevideohd.ax" has come from this Nero upgrade. I had no previous problems with the earlier version of Nero 7 Premium.

The error message refers to Windows Messenger, not Windows Live Messenger. Since encountering the problem, I removed Windows Messenger component from my system using Control Panel, but it still occurred. Then I removed it totally using TuneUp Utilitiles / SystemControl / E-Mail & Chat.

That didn't work either, so I uninstalled and re-installed Nero 7 Reloaded, but still get the error.

Has anyone experienced this, and do you have a solution? The pop-up error message gets very annoying.
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Postby Wesociety on Wed Mar 14, 2007 9:44 am

It seems a lot of people are having trouble with that Nero file.
One person on the Roxio Support Forums resolved the problem by unregistering the component with the following command:

regsvr32 /u "C:\Program Files\Common Files\Ahead\DSFilter\NeVideoHD.ax"


If you ever need to reregister it just remove the "/u" and issue the command again.
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Postby firmpig on Wed Mar 14, 2007 10:12 am

Yip - that seems to have worked just fine. Thanks Wesley. :D
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Postby Wesociety on Wed Mar 14, 2007 10:47 am

No prob, and welcome to the forums ;)
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Re: Nero 7 Reloaded (v7.7.5.1) Windows Messenger Error nevideohd

Postby richelex on Sat May 30, 2009 7:53 am

When I try to burn a movie using Nero 7 my computer shuts down? Can someone please tell me why my computer shuts down when I try to burn a movie using Nero 7.
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Last edited by richelex on Mon Jun 01, 2009 3:10 am, edited 1 time in total.
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Re: Nero 7 Reloaded (v7.7.5.1) Windows Messenger Error nevideohd

Postby Ian on Sat May 30, 2009 12:03 pm

If it shuts down after the burn, you need to uncheck that option.
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