Well I ran DVD ID and got this:
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Unique Disc Identifier : [DVD-R:ProdiscF01]
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Disc & Book Type : [DVD-R] - [DVD-R]
Manufacturer Name : [Prodisc Technology Inc.]
Manufacturer ID : [ProdiscF01]
Blank Disc Capacity : [2,298,496 Sectors = 4,489.3MB = 4.38GB (4.71GB)]
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[ DVD Identifier -
http://DVD.Identifier.CDfreaks.com ]
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Not sure how good Prodisc is. What makes me think something is wrong with the drive is the inability to update the firmware or use the Book Management software. I can see the drive in the Device Manager and I don't think the cable is bad because I can burn discs and nero and recordnow can see and use the drive. Any other suggestions? Thanks.