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problem with my modem......

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problem with my modem......

Postby kpassman on Sun Mar 09, 2003 5:10 pm

hi guys, i recently got the hi-val modem that was offered at officemax a couple of weeks back for free. $15 - $15 rebate. the modem works fine went i'm able to get online but my problem is that sometimes the computer won't recognize it.

It's a pci modem. sometimes when i boot up, it isn't listed on the pci devices and sometimes it is. when it isn't listed and i go to windows and run diags, it says that it couldn't open the port.

andy help would be greatly appreciated!
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Postby Han on Sun Mar 09, 2003 8:02 pm

When BIOS lists it, remeber its IRQ number and try to set it manually in BIOS.

It's recommended to have the BIOS up to date - check for recent updates on the board manufacturer's site.

Put the modem into a different PCI slot. Maybe it's conflicting with another PCI card...
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Postby kpassman on Mon Mar 10, 2003 2:18 am

thanks for your help!!

currently the modem is under COM 3. I don't quite get what com3. com1 and 2 are listed under device manager along with lpt 1 but I can't find any info regarding com 3. also, this wouldn't be a faulty modem right???

oh yeah, I'm using windows me. How would I change which com port my modem is using??
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