ptpublisher colors

[newt danley]

We have a 3 year old Primera Bravo ll. For approximately 6 months we have had problems with colors; washed out, weak, etc. We changed color and black cartridges, but the problem returned soon after. At this time the readout shows 45% black, 87% color, but print on DVD comes out with everything a very weak red.

[Ian]

I'm not really a printer expert, but could the print heads be clogged and/or need replacing? I'm not sure if the print heads are part of the cartridge on the Bravo ll or not.

[newt danley]

Thanks. We have used the "clean printer" option in printer settings and for one or two discs it helped.