Are you saying the following link is not belong to Nero site?, I don't understand it may be you should look and read one more time: ftp://ftp1.usw.nero.com/oem/Benq/Nero-126.96.36.199b.exe
Answering consumers and users question is the manufacturers Reps responsibility, don't go over the board praise the Rep for not answering the question. If the product is avaiable to the users ti download they have the right to know what is it for?.
what can i say?
i don't like your tone.
1. i said the link is not on Nero's website. unless you show me wrong, i believe that to be true still. the URL you gave is not on Nero's website www.nero.com
, but rather on a ftp server. is there a link to it from Nero's website/download page ?
Nero did not publicize this on their website. you chose to browse the ftp server and found some files there. and now you DEMAND an explanation? if Nero wanted to make this public they would've put it on their website, but they didn't. i don't see that they owe you any explanation as to files you may happen to find on their ftp site, uninvited. you don't have a "right" to know about everything on Nero's ftp server.
2. Answering consumers and users question is the manufacturers Reps responsibility, yes that's true. so if you want an answer from a Rep contact a Nero rep on a conventional channel (phone, email, etc.). the way i see it, Nero doesn't have an obligation to anoswer your questions posted on a public forum. you may feel otherwise.
having Craig Campbell visit this forum and answer our questions is a bonus, a feather in Nero's cap so to speak. AFAIK he is under no obligation to answer questions here.
3. i don't think i went overboard in praising Craig. you were inaccurate - you said he posted answers to 'at least' 5 threads. in actual fact he posted answers to 24. i counted 'em. i think that's a very good job on his part so i said so. you may feel otherwise. i'm cool with that.
4. i don't know why Craig chose not to answer your question. he may have his reasons. in any case i made abundently clear my opinion as to him not having to answer your particular question. i hardly think bitching about it will help.
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
M.C. Escher - Reptilien