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Nero help files "not found."

Nero Burning ROM, Nero Express, NeroVision Express, Recode, InCD, etc..

Nero help files "not found."

Postby lalittle on Fri Apr 18, 2003 5:21 pm

Whenever I try to access the help system in Nero, I get a message saying: "The help file cannot be opened: The system cannot find the file specified."

I updated to the latest version and tried uninstalling/reinstalling, but the problem persists.

How do I get Nero's help system working?

Thanks,

Larry
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Postby dodecahedron on Fri Apr 18, 2003 5:32 pm

the Nero update downloadable from Ahead's website does not include the help files.
you need to download them separately.

go to the download site http://www.ahead.de/en/index.html#download , make sure Nero Burning ROM is in the drop-down menu, and in the second drop-down menu underneath it select Language pack. then click on the language of your choice.

download the file and execute it, it unzips and installs the helpfiles.
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
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Postby lalittle on Fri Apr 18, 2003 5:40 pm

Thanks -- that would seem to be the ticket. It appears that this file needs to be updated along with the program itself, so I'd have to update this again every time I update Nero. Is it okay to just install the new "language pack" over the old installation (like you do with the program updates)?

Thanks,

Larry
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Postby dodecahedron on Fri Apr 18, 2003 6:05 pm

lalittle wrote:It appears that this file needs to be updated along with the program itself, so I'd have to update this again every time I update Nero.

that's right.
although i must admit, i believe the differences in the help files are so minor it isn't worth downloading them every time.

i think i once experimented with 3 consecutive versions of the helpfiles (maybe 5.5.9.9/5.5.9.14/5.5.9.17 maybe?) and these 5+MB files differed only at some 12 bytes!!!

lalittle wrote:Is it okay to just install the new "language pack" over the old installation (like you do with the program updates)?

yes, that's right.
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
M.C. Escher - Reptilien
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Postby lalittle on Fri Apr 18, 2003 6:21 pm

Thanks -- the help files work now (finally.) I never even thought to look under "language pack."

Larry
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Postby dodecahedron on Fri Apr 18, 2003 6:44 pm

welcome! :D
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the land of Mordor, where the Shadows lie
-- JRRT
M.C. Escher - Reptilien
User avatar
dodecahedron
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Posts: 6865
Joined: Sat Mar 09, 2002 12:04 am
Location: Israel


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