seaegg wrote:Decided to rty your method and it worked for me as well although as you said it's a pain.
I couldn't update and even when I uninstalled the previous install it still wouldn't let me install the new update and acted like I still had Nero installed. That's why I had to use the CleanTool.
The really annoying part was that when I ran the installer it would get to the point where it said something needed to be uninstalled and if I hit "OK" it would be uninstalled, reboot and the update shoul proceed. The problem was my system did nothing when I hit "OK". It was as if I hadn't done anything at all. So I was just stuck.
The CleanTool is great in that it "cleans" up Nero leftovers or just forcefully kills Nero installs but it is insane how long the thing takes to actually complete the process.
Glad you managed to get things working. Just sucky that it was such a pain in the butt.
I've used Nero since Windows XP went RTM back in 2001. This is the 2nd issue I had in that period of time with an update. The last time I was this frustrated and needed to use the CleanTool was when I used the internal update mechanism in Nero. I will NEVER use that again. It took literally hours to download the files necessary to update and then my entire Nero install was hosed. I couldn't update and I also couldn't uninstall. CleanTool to the rescue. In both cases I cursed the people who create the Nero updates/installers.