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Nero won't install...says an old version on comp.

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Nero won't install...says an old version on comp.

Postby Barly on Thu Jan 01, 1970 3:22 am

I had a demo version of nero but my new burner came with nero so I uninstalled the old one. I even used RegCleaner to clear all references to nero and Ahead on the registry. If I do a search for nero or ahead, nothing comes up.

I still get the same message when I try to install Nero.

Any help would be greatly appreciated!

Thanks in advance,
Buffer Underrun
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Joined: Sun Jul 28, 2002 7:44 pm

Nero intall problem over demo version

Postby pluto on Sat Nov 09, 2002 11:04 pm

I saw your post while searching for a similar problem I have. Have you found a solution or link to solution?
Buffer Underrun
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Joined: Sat Nov 09, 2002 11:01 pm

Postby Action Jackson on Sat Nov 09, 2002 11:31 pm

I have no idea if this will work, but will installing the demo back on your system again, THEN applying the new Nero work?
Action Jackson
CD-RW Player
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Location: Markham, ON. CANADA

Postby CCampbell on Tue Nov 12, 2002 8:22 pm

This is normally caused by a failed uninstall or install of Nero. Could be corrupted versions of Nero left in C:\Program Files\Ahead or in the C:\Windows\Temp directory.

Best solution would be to send an Email request to me at techsupport4@nero.com and request our Nero Clean Tool and with this you can clean Nero from your system and then attempt a fresh install.


Best Regards,

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Location: Glendale, CA

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